Membership Terms and Conditions

This Membership Agreement, hereinafter referred to as “Agreement,” is entered into and made effective as of the membership purchase date by and between the following parties:

Profounder Surf house Pty Ltd T/A Aloha Surfhouse having its principal place of business at Unit 3, 7 Winton Road Joondalup WA 6027.

And

The Member

Article 1 – Membership

This Agreement forms a legally binding agreement between Aloha Surfhouse and persons listed above and governs the Member’s access and use of the Organisation’s services and physical facilities. This Agreement also covers the organisation’s provision of services and physical facilities. 

By accessing or using any of the membership services, you agree to be bound and abide by this agreement and any amendments thereto. Read this agreement carefully before using any of the membership services, especially since this agreement may affect your legal rights, such as requiring binding individual arbitration, and limiting your right to bring a lawsuit or class action. If you do not agree to these terms, please immediately cease use of any of the membership services. 

Article 2 – Membership Fees

Contract Type

Membership Weekly Fee

Individual Surf and Climb 

Individual Climb

Family Surf And Climb

Family Climb

No Lock-in

$60

$25

$120

$50

6 Month

$50

$20

$100

$40

12 Month

$40

$15

$80

$30

The no-lock in contract enables members to cancel anytime. Cancelling one day before the next direct debit may not guarantee voiding the next payment due to third party processing times. We recommend cancelling a week in advance to ensure withdrawal from the no lock-in contract without further charges.

Article 3 – Membership inclusions 

All surf-included memberships:

As a member you are entitled to: 

  1. 1 hour on the wave each day that we are open subject to availability, given that the wave is operating*
  2. Unlimited climbing

 

*For a member to surf there has to be at least 3 participants in the wave pool including the member wishing to participate. Therefore, a member can join a given wave session if there are two or more participants already booked on for that session (regardless of the participants being members or full paying customers).

All climb only memberships:

As a member you are entitled to: 

  1. Unlimited climbing each day that we are open subject to availability.

 

Please note that unless otherwise stated, these inclusions cannot be used by anyone other than the member. 

Article 4 – Membership benefits

As a member you are entitled to certain benefits including;

  1. Each additional half hour of surfing (where you have already used your included 1-hour surf) is discounted to $24.00 per person per 30 minutes. 
  2. If you wish to invite a friend to climb they can do so for $14. 
  3. 10% off full price items in the cafe.
  4. Exclusive invites to events.

 

Please note that unless otherwise stated, these benefits cannot be used by anyone other than the member. 

Article 5 – Membership Length

The no lock-in membership is as long as you desire, however, the 6 and 12 month contracts requires a commitment of weekly payments for 6 and 12 months, respectively. If the member decides to cancel their membership for the remainder of the membership duration, they are not entitled to a refund and will be charged the same weekly cost as prior weeks for the remainder of the membership length. Memberships are not transferable and can only be used by a single person. 

However, If there is an unforeseen circumstance e.g. a long-term physical condition or a severe financial problem which impairs you from participating in the membership activities for the remainder of your contract, your membership will be frozen up to a maximum of 3 months. Documented evidence is required to justify the injury or circumstance. 

Article 6 – Agreement Amendments 

Aloha Surfhouse reserves the right to immediately cancel a membership, at any time without prior notice, if any of the following conditions apply to a member:

  • The member gave false or inaccurate information to Aloha Surfhouse when applying for membership.
  • The member engages in activities prohibited by the terms and conditions of use, or other Aloha Surfhouse regulations.
  • The member cannot be contacted via email, telephone or other means.
  • Aloha Surfhouse deems any other act of a member as inappropriate.

By agreeing to this agreement, you agree to be bound by the terms of this document and formally acknowledge that you are entering into an agreement between Profounder Surf House Pty Ltd T/A Aloha Surfhouse and yourself for the duration of the chosen membership contract to access the specific inclusions and benefits of the chosen membership.